User-Controlled Communications

All automated responses, customer interactions, and communications generated through PearWise Automate are created and controlled by the user. PearWise does not:

• Monitor communications sent through the system
• Validate the accuracy of automated messages
• Provide guarantees regarding customer perception or business outcomes

User Acceptance

By using PearWise Automate, you accept that:

• You are fully responsible for all outgoing communications
• Any apologies, commitments, or representations made to customers are made solely by you
• You assume all risks associated with automation of customer communications

No Business Guarantee

PearWise does not guarantee that use of PearWise Automate will result in:

• Improved customer conversion or retention
• Increased revenue or business growth
• Error-free or legally compliant communications

Technical Services

If you require tailored setup, compliance review, or managed implementation, paid technical services are available separately. See the Service Agreement for details.